Kaseya in the News

Recent articles and coverage of Kaseya
and our products and services for IT
systems management.

Kaseya in the News

Kaseya CEO: Software Subscription Model is Working

4/30/2013 Charlene O. Hanlan, MSPmentor

When Kaseya shifted to a subscription-based pricing model in 2012, CEO Gerald Blackie admits it was a trepidatious move. But four months into 2013, Kaseya now has enough experience under its belt to determine the move was a good one.

Symantec, Kaseya Plug-Ins Renew SMB Effort

4/29/2013 Stefanie Hoffman, Channelnomics

Symantec Corp. is expanding its managed services prowess with new backup and endpoint plug-ins for Kaseya, a move to propel its reach in the SMB market while making good on a few more of its Symantec 4.0 ambitions.

Kaseya Launches Free Cloud Tools

4/11/2013 Scott Bekker, Redmond Channel Partner

Kaseya is embracing a freemium model to expand the customer base for its cloud services. The remote monitoring and management tools vendor this week released a set of five SaaS IT tools that are free solutions for very specific IT headaches.

Kaseya Pursues Modular Approach to ITSM in the Cloud

4/11/2013 Michael Vizard, IT Business Edge

As part of a calculated effort to make its IT service management (ITSM) software more accessible, Kaseya this week announced it is pursuing a more modular approach to packaging its software that includes free access to specific auditing and patch management modules.

Kaseya Launches Cloud-Based Management Tools in Free and License Versions

4/9/2013 Jessica Davis, MSPmentor

IT systems management platform provider Kaseya is extending beyond its existing on-premise solutions portfolio through a new set of software-as-a-service (SaaS) IT tools. The tools will be offered in both free and subscription license versions.

Kaseya Offers SaaS IT Tools On A La Carte Basis

4/9/2013 Ken Presti, CRN

Kaseya, a Swiss-based provider of Web-based systems management software, has announced that its SaaS tools will now be available on an individual basis, in addition to the bundled solutions for which the company has been known.

Kaseya Bolsters IT Management, Revs Channel

4/9/2013 Stefanie Hoffman, Channelnomics

Managed services and IT automation specialist Kaseya International Ltd. is renowned for equipping the MSP channel with the right tools for the right job.

Kaseya Completes Shift to Subscription Software Pricing

3/11/2013 Joe Panettieri, MSPmentor

Kaseya, which develops IT automation software for MSPs and enterprises, has shifted its software licensing model to a subscription approach.

ESET now integrated with Kaseya

3/5/2013 The Channel, Techday

New Zealand RMM integration specialist Elementra has claimed a world first by integrating ESET end-point security into the management console of popular IT Service Management solution Kaseya, using its Elementra Endpoint Protection product.

UPDATED: Company gadgets…if it moves, TAX IT

3/4/2013 The Channel, Techday

Applying the age old adage of ‘if it moves, tax it’, there are plans afoot to nab a few extra dollars by charging personal use tax on your mobile devices. We asked Dermot McCann, MD of Kaseya ANZ, what he thought about the proposed tax.

SaaS enables full network monitoring from 1 to 25,000 seats per server

2/5/2013 Dave Chappelle, Securebuzz.ca

SaaS enables full network monitoring from 1 to 25,000 seats per server

2/5/2013 vCloud Team, VMWare Blog

Another VMware Cloud – Kaseya Runs Its Public Cloud on VMware

5 Ways to Provide Great Social Customer Service

2/4/2013 Rob Howard, Business 2 Community

An engaged community is a healthy community. Just ask Kaseya. As the leading global provider of automated IT Systems Management Software, Kaseya consistently looks for opportunities to take its existing customer community experience to the next level.

Kaseya K2 ITSM Upgrade To Extend Addressible Market

1/21/2013 Steve Wexler, IT Trends & Analysis

ITSM In 2013: Time For Superman To Put Clark Kent Away

Kaseya K2 ITSM Upgrade To Extend Addressible Market

1/16/2013 Steve Wexler, IT Trends & Analysis

Kaseya K2 ITSM Upgrade To Extend Addressible Market

1/15/2013 Michael Vizard, IT Business Edge

Kaseya Scales New K2 Heights

Kaseya releases new management platform

1/14/2013 CDN Staff, IT Trends & Analysis

Kaseya Releases New Management Platform

Kaseya Prepares 3 SaaS Tools for MSPs

1/14/2013 Joe Panettieri, MSPmentor

Kaseya 6.3 Extends to Windows 8, Apple iOS 6 And More

1/14/2013 Joe Panettieri, MSP Mentor

Kaseya has unveiled software updates and new IT systems management modules designed for managed services providers (MSPs) and corporate IT managers. The new Kaseya 6.3 release (and related modules) feature complete parity between the company’s on-premises and SaaS versions, and extend to support Windows 8, Windows Server 2012, Apple OS X Mountain Lion and iOS 6, the company said. But that’s not all.

Kaseya Rolls Out New Policy Management, Reporting Capabilities

1/14/2013 Ken Presti, CRN

Kaseya has unveiled a new suite of software tools for its enterprise IT system management platform aimed at delivering consolidated network discovery, enhanced policy management and customizable reporting to support compliance and similar business functions.

Kaseya Rolls Out New Policy Management, Reporting Capabilities

1/14/2013 Ken Presti, CRN

Kaseya Rolls Out New Policy Management, Reporting Capabilities

Kaseya unveils disaster recovery product with Storagecraft

10/17/2012 Nermin Bajric, ARN

IT systems management software provider, Kaseya, has launched a new integrated disaster recovery solution in conjunction with StorageCraft, which is designed for IT professionals and managed service providers on the back of requests from channel partners and the market.

Kaseya Launches System Backup, Restore Solution

10/17/2012 Scott Campbell, CRN

Kaseya has launched a new disaster recovery solution integrated into its MSP platform. The Kaseya System Backup and Restore (KSBR) module is based on StorageCraft's ShadowProtect product, according to Kaseya.

The 25 Hottest Tech Releases In July

7/27/2012 CRN

Kaseya added a new entry-level cloud-based IT systems management offering to its product portfolio.

Kaseya Releases Expansion to Cloud-Based IT Systems Admin Solutions

7/16/2012 Heather C, SMB Nation

The current Kaseya cloud-based IT Systems management systems are SaaS solutions that allow IT departments to enhance their break-fix processes through IT Automation. With today’s addition of the Foundation solution, there are three levels of service for this solution.

Kaseya Foundation Fills Entry-Level Cloud Price Niche

7/16/2012 Jessica Davis, MSPmentor

IT systems management software provider, Kaseya, is expanding its product line to offer a new entry-level cloud-based IT systems management solution called Foundation.

Kaseya Provides ‘Foundation’ for IT Pros

7/16/2012 Dave Courbanou, Channelnomics

Kaseya Foundation is a new condensed cloud platform designed for IT professionals that want the basic break-fix functions of an administrative SaaS offering without the cost or features of a full-on automation package. In essence, Foundation seeks to provide just the right amount of Kaseya.

Automated Managed Services: A Work In Progress

5/10/2012 Amit Singh and Ramdas S, CRN

IT infrastructure management services (AMS) for Indian IT partners will continue to grow as both partners and vendors explore new opportunities, and delivery models to address potential customers.

Kaseya Introduces Industry Experts Service for MSP Partners

4/3/2012 Jessica Davis, MSPmentor

Kaseya announced a new Industry Experts program, designed to put MSPs in touch with experts to help them in a variety of areas such as finance, management, marketing, operations and sales.

Stratford’s Solution to IT Systems Management

2/10/2012 Steve Ridout, IT in Canada

Recognizing that the city’s ad hoc management tools were not creating the efficiencies the department needed, Roy deployed a remote and automated IT systems management solution from Kaseya that consolidated all management functions in a single Web-based platform.

Gartner Magic Quadrant & Client Management Tools: Worth A Look?

2/8/2012 Joe Panettieri, MSPmentor

I’m very curious about the new Gartner Client Management Tools Magic Quadrant research—the research includes Kaseya.

Partner Guide to Mobile Device Management

2/1/2012 Scott Bekker, Redmond Channel Partner

Bekker discusses market conditions as smartphones and tablets proliferate, and how more and more partners are seeing a business opportunity to help clients manage the devices in their networks. [PDF]

IT automation versus desktop virtualisation

10/12/2011 Koby Amedume, Channelweb.co.uk

Koby Amedume says automation software should be considered as an alternative to desktop virtualisation

Education’s Guide to Mobile Devices: Everything You Need to Know About Mobile Tech and Your Schools

9/8/2011 eSchool News

In this latest STAR (School Technology Action Report), “Education’s Guide to Mobile Devices: Everything You Need to Know About Mobile Tech and Your Schools,” the editors of eSchool Media, Inc.—with support from Kaseya–highlight what every school needs to know about the benefits of mobile devices, why they’ve become a game-changer, and best practices concerning implementation and Acceptable Use Policies (AUPs).

Kaseya offers mobile management for iOS and Android devices

9/6/2011 Daniel Robinson, V3.co.uk

Systems management firm Kaseya is aiming to help organisations keep on top of staff bringing devices such as the iPhone and iPad into the workplace with a new Mobile Device Management module.

Kaseya Unveils Integrated, Automated Mobile Device Management

8/16/2011 Steve Wexler, Network Computing

From a pure revenue perspective, the mobile device management market is just starting to take off, but all indications are it will be a gold mine, so Kaseya is joining the more than 60 vendors already staking a claim in this segment with an integrated and automated solution initially targeted at Apple and Android users.

Kaseya to launch management app for iOS, Android devices

8/15/2011 Rafael Ruffolo, IT World Canada

Each phone is connected back into the Kaseya platform through a small software agent that is sent to users via an SMS or e-mail. The plug-in’s features include mobile e-mail configuration, backup services, device monitoring and a set of security capabilities.

Kaseya unveils Mobile Device Management module

8/15/2011 Mark Cox, eChannel Line

Aimed at the proliferation of the bring-your-own-devices trend invading the corporate network, the Kaseya Mobile Device Management module is part of an integrated and automated IT System Management solution that handles the inherent mobile device challenges of email configuration, back-up, asset visibility, and security for IT professionals in corporate or managed service environments.

Social? Cloud? What About Mobile?

8/15/2011 Stephen Mann, Forrester

While I am a firm believer that I&O organizations need to move from a “command and control” stance to one that is more “enable and cater for,” there is still a need to manage mobile devices (whether corporate or personal) via fit-for-purpose technology. A good example of technology that can deliver this is Kaseya’s Mobile Device Management (MDM).

Kaseya Module Monitors, Manages iOS, Droid Devices

8/15/2011 Scott Campbell, CRN

Kaseya on Monday launched its new Mobile Device Management module, which allows MSPs to remotely monitor and manage their clients' iPhones and Droid devices, according to the company. David Bourgeois, president of My IT, a New Orleans, La.-based solution provider, saw a preview of MDM a few months ago and is eager to be able to offer it to customers.

IT Services Company Recovers Lost Laptop After Break-in

8/4/2011 Dan Raywood, SC Magazine

Paul Tomlinson, managing director at Mirus IT Solutions, told me he had deployed software from IT automation company Kaseya four years ago and last week the company suffered a break-in which saw four customer laptops stolen.

Kaseya Offers Interesting Imaging and Deployment Module

7/29/2011 Ed Tittel, TechTarget

What’s most interesting to me about the announcement is that Kaseya is using multicast delivery to minimize network bandwidth consumption as large distributed deployments get staged across multi-site (and even multi-continent) WAN infrastructures.

Automation could save NHS £40m a year, says hospital CIO

5/26/2011 Dawinderpal Sahota, Computing.co.uk

Dr Zafar Chaudry said that following the implementation of Kaseya's IT automation platform, the Trusts have seen a dramatic improvement in efficiency; with the support team's average response time reduced from seven days to 24 hours, with many support issues resolved in less than 10 minutes.

Managing the Machines: How to Have Effective Tech on a Tight Budget

5/17/2011 eSchool News

In this latest STAR (School Technology Action Report), “Managing the Machines: How to Have Effective Tech on a Tight Budget,” the editors of eSchool Media Inc.—with support from Kaseya—highlight the current challenges facing ed-tech management and present concrete, best-practice solutions that K-12 schools and districts can use to help them meet these challenges head on.

Vertical Focus Drives Stellar Growth [PDF]

4/29/2011 Gennifer Biggs, Business Solutions

Helion Technologies says the ability to push out standard configurations to all its customers through Kaseya supports the efficiencies of its vertical focus.

Kaseya Launches Billing, Services Desk Modules

4/19/2011 Scott Campbell, CRN

Kaseya is set to launch new service desk and service billing modules for its Kaseya IT Automation platform for managed service providers, according to the company.

Kaseya appoints new MD for A/NZ

3/7/2011 Computerworld Australia

Enterprise management software provider, Kaseya, has appointed Dermot McCann as its new managing director for Australia and New Zealand.

On the move: March 2011

3/7/2011 CRN Australia

Kaseya has appointed Dermot McCann as managing director for Australia and New Zealand.

Kaseya CEO: We're still in managed services growth mode

3/4/2011 Joe Panettieri, MSPmentor

CEO Gerald Blackie says Kaseya remains in growth mode, working more closely with managed services providers (MSPs) and corporate IT departments.

Kaseya Boosts Security, Network Tools, Builds Out Partner Community

2/1/2011 Regina Ciardiello, SMB Nation

Kaseya launched yesterday a new set of software tools designed to help secure, manage and protect corporate networks. These new tools will integrate with the Kaseya framework to provide IT department and partner customers with tighter security, better network management and additional data backup options.

New Kaseya Chief Marketing Officer: Time for Coopetition

1/3/2011 Joe Panettieri, MSP Mentor

On the job for about two months, Kaseya Chief Marketing Officer Robert Davis sure sounds familiar with the managed services market and the channel. How’s that possible? Turns out Davis was a Kaseya co-founder who left the company in 2001 before returning in late 2010.

Kaseya: We’ll Use the Cloud to Engage MSPs

1/3/2011 Joe Panettieri, Talkin' Cloud

When it comes to cloud computing, new Kaseya Chief Marketing Officer Robert Davis is trying to keep things in perspective.

Why MSP Software Companies Show Peer Groups So Much Love

12/16/2010 Joe Panettieri, MSP Mentor

Over the past two years or so, dozens of hardware, software and cloud companies have showed HTG and other peer groups lots of love — in hopes of winning more business with leading MSPs. The latest example: Kaseya has launched a Kaseya Champs Group in conjunction with HTG. Here’s the update — and a reality check on MSP software adoption within peer groups.

Apparent Networks integrates with Kaseya for improved IT service delivery performance

12/13/2010 Apparent Networks

Apparent Networks, the leading provider of Remote Performance Management (RPM), today announced that its solutions are now compatible with Kaseya, the leading global provider of systems management software for IT service providers and departments.

AppAssure Integrates its Replay4 Local and Offsite Backup and Disaster Recovery Software into the Kaseya IT Management Solution

12/9/2010 AppAssure

AppAssure Software, developer of the award-winning Replay4 backup and disaster recovery software, and Kaseya, the leading global provider of automated IT systems management software, today announced the integration of AppAssure’s Replay4 software into the Kaseya IT management framework for the MSP community.

Best Task Automation Product Gold: Kaseya Small-Medium Enterprise Edition

11/22/2010 Windows IT Pro, Windows IT Pro

Why It Won: Developed with the needs of small and midsized IT departments in mind, Kaseya Small-Medium Enterprise Edition helps cost-conscious IT departments automate routine IT tasks.

Kaseya Acquires ObjAcct For XML Accounting Suite

11/4/2010 Scott Campbell, CRN

Managed services platform vendor Kaseya has acquired the assets of ObjAcct, the makers of ObjAcct XML Accounting Suite, according to Kaseya.

Kaseya Makes Multi-Million-Dollar Acquisition

11/3/2010 Joe Panettieri, MSP Mentor

Kaseya, which specializes in IT systems management software, has acquired ObjAcct Inc., a developer of XML-based accounting software. The deal, expected to be announced November 4, could arm MSPs and corporate IT managers with an emerging type of financial management software. Here’s the scoop.

Cash In With A Single Vertical Focus: Safe Systems & Kaseya

10/19/2010 Gennifer Biggs, Business Solutions

When a managed services provider (MSP) tells me it has a single vertical focus, I always wonder how successful that is in terms of long-term growth.

Products of the Week: IT Center

10/18/2010 Network World Staff, Network World

IT Center is Kaseya's suite of cloud-based IT systems management software for enterprises and service providers.

Kaseya unveils first cloud offering to broaden markets

10/18/2010 Mark Cox, eChannelLine Daily News

Kaseya, which makes IT systems management software for IT service providers and IT departments, has announced the Kaseya IT Center family of cloud-based IT service delivery products.

Kaseya Heads to Cloud With On-Demand Solution

10/15/2010 Scott Campbell, CRN

Kaseya launched its first cloud-based IT systems management solution this week, a strategy to complement its legacy on-premise-based solution. Kaseya IT Center offers a family of cloud-based services to remotely monitor and manage an end user's IT infrastructure, according to Jim Alves, executive vice president of Kaseya.

Kaseya Opens MSP Platform For ISV Integration

10/5/2010 Scott Campbell, CRN

Kaseya has launched a new program to help ISVs integrate their offerings into Kaseya's managed services platform, according to Jim Alves, executive vice president of strategy and product marketing.

Special Section/Resource Management: Avoiding PC Energy Drain

10/1/2010 Susan Sutton , Ceramic Industry magazine

Why should manufacturers be concerned with the energy use of their desktop workstations? It really boils down to costs, first and foremost. They might have some internal green policies just for general conservation, but ROI and cost savings is really the number-one thing. I look at it as three different areas.

Kaseya Eases MSP-ISV Collaboration

9/30/2010 Regina Ciardiello, Phone+

Kaseya has developed an IT automation framework to enable independent software vendors and managed services providers to seamlessly integrate their respective solutions.

Memo From Kaseya to MSPs: Document Your Business Processes

9/30/2010 Joe Panettieri, MSPmentor

How can managed services providers (MSPs) continue to differentiate from cross-town competitors and regional rivals? Instead of focusing on price, features and functions, Kaseya Executive VP Jim Alves says it’s time for MSPs to focus on documented business processes. Here’s why.

Kaseya Courts ISVs with Developer Program, Promotion Opportunities

9/29/2010 Channel Insider Staff, Channel Insider

IT management software provider Kaseya has created a new program that enables ISVs to integrate their technology with the Kaseya platform, providing extended functionality to Kaseya customers and a new channel for ISVs.

ChannelProSMB New Solution for SMB Service Providers

6/26/2010 Michael Siggins, ChannelPro

Last year, IT automation software developer Kaseya announced its plans to enter into the midmarket. Today, the company’s Managed Service Edition—G1 (MSE—G1) product touts a low-cost entry and a focus on scalability for future growth for up-and-coming midmarket service providers.

Kaseya Provides IT Services Automation For Smaller VARs

6/14/2010 Daniel Dern, InformationWeek

With Kaseya's new MSE G1, VAR SMBs can now provide even 10-seat-and-under companies with automated IT Services including audit, inventory, patch management, ticketing and other IT services.

10 Most Influential Channel Chiefs

6/1/2010 CRN

Over the last 18 months, Girish Krishnamurthy, MD, Kaseya India, has popularized the concept of remote infrastructure services or automated managed services (AMS) among the partner community.

Making IT Work For You

5/1/2010 Charlene O’Hanlon, t|h|e JOURNAL

District technology departments can avoid employee burnout and optimize operations by letting automated solutions take over some of their more tedious tasks.

Top Tips for Entering the Healthcare Market

4/29/2010 Jim Alves, ChannelPro

IT service providers are increasingly entering the healthcare market and expanding the range of industries they service. As in any new market, potential clients—in this case healthcare providers—come with a unique set of business problems and service needs.

NetworkWorld: IT Pros' Favorite Products

2/22/2010 Ann Bednarz, NetworkWorld

We asked readers about their favorite must-have network products and found there's a lot of love for products that can automate manual processes, improve visibility and management, and speed performance for end users. Products that save money are also, not surprisingly, big favorites.

Kaseya 2 Scales Management Higher

2/2/2010 Mike Vizard, CTOEdge

A major upgrade of the automated systems management platform from Kaseya includes a range of new management tools that singnificantly expand the reach of the platform.

Kaseya 2 Improves Remote Access, Adds ITIL Service Desk

2/2/2010 Jessica Davis, Channel Insider

Managed services platform provider Kaseya says its new platform upgrade -- Kaseya 2 -- represents the biggest set of improvements since the technology was initially released.

You Want Me To What?

2/1/2010 Robert J. McGarvey, the Journal

District technology directors are being asked to pull off the impossible: optimize infrastructure

Kaseya Prepares 3 SaaS Tools for MSPs

2/1/2010 Joe Panettieri, MSPmentor

Kaseya appears poised to launch the Kaseya 2 platform this week. The effort includes on-premise and SaaS (software as a service) tools for managed services providers and IT administrators.

University of Kentucky Research Group Controls Costs with Centralized IT Management Software

12/10/2009 Linda L. Briggs, Campus Technology

The University of Kentucky group has been using automation software from Kaseya for a year and a half to provide a single integrated view of the research group's networked PCs and peripherals from a centralized, Web-based management console.

Policy management: Kaseya

12/1/2009 Peter Stephenson, SC Magazine

This is one of those times when you just have to say, "Why didn't someone think of this before? It's brilliant." The Kaseya products manage the configuration, support, security, compliance, patching, and on and on for the IT shop.

Free software could help IT departments

11/5/2009 Staff and Wire Reports, eSchool News

Kaseya is offering its asset-tracking software to schools and colleges free of charge for a limited time.

Put Your Systems On Autopilot

10/23/2009 Daniel P. Dern, Processor

As IT environments grow, so do the tasks associated with managing them—often more than linearly, as many tasks involve interacting IT assets. Kaseya’s IT automation software improves IT staff effectiveness & systems performance.

Missing laptop contains data on 800,000 doctors

10/15/2009 Byron Acohido, USA TODAY

Laptop theft appears to be on the rise, says Jim Alves, executive vice president at Kaseya, which supplies programs that help corporations keep track of their tech gear.

A happy ending: how two stolen laptops were recovered with Kaseya

10/7/2009 David Strom, IT World

Have you ever had your laptop stolen? I did several years ago, from the trunk of a locked car in a suburban shopping mall. But lately thieves are getting caught because of better software tools that are on the laptops, and this is a story about two laptops that were stolen several months ago.

SC Magazine Rates Kaseya 6 a Five Star Best Buy

10/1/2009 Michael Lipinski, SC Magazine

Supposedly everybody's doing it, but when it comes to reaching the full potential of the managed services business model, the industry is still in its infancy.

Automating Enterprise Security in a Small School District

8/25/2009 Dian Schaffhauser, The Journal

Brad Huffaker isn't just the lone IT person at North Conejos School District in Southern Colorado. He also drives a school bus and directs the vocational program.

Sprung by Facebook: geek justice for 'porn-surfing laptop thief'

8/12/2009 ASHER MOSES, The Sydney Morning Herald

An 18-year-old, accused of stealing a laptop in Melbourne and surfing porn on it, thought he was home free after evading police for two months, but he came undone when he logged on to Facebook.

Now's The Time For Managed Services

8/5/2009 Gerald Blackie, Business Solutions

The keynote speaker on Tuesday shared a message that hinged on the idea that while business is slow, you should take the time to improve your business. Gerald Blackie, CEO of Kaseya, agrees, and says that is one message he hopes to deliver in today’s panel on surviving a down economy.

Survey: Plenty Of Room For More Managed Services

7/7/2009 Damon Poeter, ChannelWeb

Providing proactive managed services for fixed, regular fees may be a goal for many small IT shops, but more than half still describe their business models as "break-fix," according to a survey of more than 2,000 North American IT businesses.

Managed Services: Time to Grow Up?

7/2/2009 Carolyn April, Channel Insider

Supposedly everybody's doing it, but when it comes to reaching the full potential of the managed services business model, the industry is still in its infancy.

Software on the Edge

7/1/2009 Campus Technology

Absolute Software has launched Computrace for Netbooks, delivering IT asset management and theft recovery for ultra-mobile computers.

IT Bought by the Sip In Managed Services

5/31/2009 Lawrence Walsh , Channel Insider

Hardware and software sales models are breaking down at an increasingly rapid rate. What could replace it is a hybrid model of on-premise hardware and cloud-based management that's bought and paid for by the use and not the license.

Kaseya Eying Mid Market Vars

4/3/2009 Bob Scott, Consulting Insights

Kaseya, which markets products used to provide Managed IT Services, is taking a serious look at pitching to resellers handling applications such as Sage and Microsoft accounting software.

Automating IT Services

3/24/2009 Michael Vizard, eWeek.com

In this eWeek podcast hosted by Mike Vizard, the CEO of Kaseya, Gerald Blackie, and the executive vice president for product marketing and strategy, Jim Alves, explain how rapidly changing economic conditions are pushing more IT organizations to adopt automated IT services.

Green IT Opens Another Door for MSPs

3/17/2009 Martin Sinderman, Channel Pro

Increasing emphasis on green computing has the potential to create new business opportunities for managed services providers (MSPs), although it's probably not a game-changer in promoting adoption of this service delivery model among SMBs.

IT Monitoring Tool Earns National Contract

3/3/2009 Michael Keating , Gov Pro Media

Kaseya has been awarded the 2009 PEPPM technology contract for IT automation solutions. The national PEPPM bid and purchasing program ensures governments and educational institutions have protected rates for purchasing technology tools.

A Walk in the Clouds

2/24/2009 Lisa Terry, Vertical Systems Reseller

IT's a popular childhood pastime - lying on your back to see what shapes you can make out of the clouds above. These days, however, it's the IT folks doing the searching, and like kids, everyone sees something a little different.

Will IT Spend On Itself In 2009?

1/6/2009 Chris Murphy, Global CIO Blog Information Week

In today's economy, does the IT department dare spend to improve its own operations? At many companies, that will go over like the old man getting himself a new bass boat for Christmas, while the kids get socks. But now might be the right time to spend to get IT operations in order.

Subtotal integrates Kaseya in POS systems

9/26/2008 Staff Writer, Food Business Review

Subtotal POS, a provider of digital video surveillance solutions, has integrated IT automation software provider Kaseya in its point-of-sale systems deployed in 167 Taco Del Mar restaurants across North America.

Managed Service Providers Say Show Me The Green

6/13/2008 Scott Campbell, ChannelWeb Network

More managed service providers are seeing green in green. They're selling IT services that are environmentally friendly, helping customers save money and reduce their proverbial carbon footprint.

Managed Services Turn Green

6/5/2008 Pedro Pereira, eWeek Channel Insider

As the push toward conserving energy gains momentum in the IT industry, managed services proponents see an opportunity to promote the model as a part of the Green IT movement.

Untangle integrates with Kaseya

6/3/2008 eChannel Line

Untangle has announced the availability of the Untangle Monitoring Sets for Kaseya that enable MSPs to monitor the Untangle Gateway Platform through Kaseya's IT automation framework.

Kaseya Software Supports Power Management Initiatives

6/3/2008 Greener Computing

Kaseya, a provider of IT automation software, has released a new software module that supports remote access and control of power management settings.

Kaseya Intros User State Management Module for Green Remote IT Administration

6/3/2008 Nathesh, TMCnet

As part of the company's 'Green IT' initiative, Kaseya has introduced its new User State Management Module.

Kaseya User Conference: 30 Highlights (20 to 11)

6/2/2008 Joe Panettieri, MSP Mentor

Here's part two of our top 30 highlights from the Kaseya User Conference in Las Vegas.

New Kaseya Module Has MSPs Seeing Green

6/2/2008 Scott Campbell, ChannelWeb Network

Kaseya launched a new module to help MSPs empower "Green IT" initiatives Monday at its annual Kaseya Connect user conference in Las Vegas Monday.

Managed services for Macs emerge

6/2/2008 John Moore, SearchITChannel.com

Apple's broader presence in business accounts of late has sparked interest in managed services for Macs.

Kaseya Empowers Green IT Initiatives

6/2/2008 Vertical Systems Reseller

Kaseya introduced, at its partner conference held this week in Las Vegas, its Kaseya User State Management (KUSM) module.

Kaseya User Conference Top 30 Highlights

6/1/2008 Joe Panettieri, MSP Mentor

The Kaseya User Conference kicks off in Las Vegas later today (Sunday, June 1). MSPmentor is on the scene.

Kaseya Extends Safety Net to Managed Service Providers

4/29/2008 Joe Panettieri, MSP Mentor

Sometimes, managed service providers (MSPs) struggle to scale their business while fulfilling service level agreements (SLAs) with customers.

Kaseya to chug along the Indian growth engine

3/13/2008 Payal Pruthi, The Industry Standard

Kaseya has formally announced the launch of its India operations and plans to expand its network of partners, resellers and customers into the Indian market.

The Next Managed Services Battleground: APIs

3/12/2008 Joe Panettieri, MSP Mentor

I believe that open application programming interfaces (APIs) will be the difference between success and failure in the managed services industry.

Kaseya goes deep and broad

3/1/2008 Joe Panettieri, MSP Mentor

Going broad with Intel support and deep with Mac OS X support creates some compelling opportunities for MSPs

Kaseya: Mac support here Linux and smart phones by December

2/29/2008 Jessica Davis, eWeek Channel Insider

Kaseya will add support for Intel's vPro and Mac clients as well as provide a new application programming interface to its Kaseya 2008 platform

Kaseya Introduces Next Level IT Automation Software

2/29/2008 Jessica Davis, Vertical Systems Reseller

Kaseya has introduced the newest edition of its IT automation software--Kaseya 2008

Kaseya readies largest platform upgrade yet

2/27/2008 Scott Campbell, ChannelWeb Network

Kasey plans to release a major upgrade to its managed services platform by the end of the quarter.

Straight facts on managed services

2/22/2008 Steve Wexler, eChannel Line

With the managed services market expected to almost double in the next five years, nearing $47 billion by 2012, this is a huge and growing opportunity for the channel

Kaseya Improves Availability Of Mission-Critical Applications For City Government

2/20/2008 VertMarkets Marketplace

City governments have two responsibilities to its residents provide reliable municipal services and collect revenue to pay for these services

Managed services stand up to slowing economy

1/1/2008 Joe Panettieri, MSPmentor

It's one small piece of information that provides big-time hope to the managed services market.

Redmondmag's The 2008 Editor's Choice Awards: Kaseya winner of "Easiest to Use and Manage"

1/1/2008 Lafe Low, Redmondmag.com

Here are our selections for the products we believe you just can't live without

Managed services still evolving

12/7/2007 Pedro Pereira, Channel Insider

While the model has evolved and posed some challenges, plenty of resources are available now to guide solution providers

Kaseya Roadmap to Success free seminars

11/1/2007 IT Reseller

IT Managed Services are transforming the IT maintenance and support industries around the world, by providing new levels of scalability, remote accessibility and automation.

Kaseya emPowers managed service providers

9/19/2007 Fleur Doidge, ARNnet Australia

Fresh services target 24:7 ‘always-on’ response capabilities for resellers

Kaseya introduces new tools support resources for MSPs

9/18/2007 Dan Neel and Scott Campbell, CRN Australia

Managed services platform vendor Kaseya is introducing new tools this week to help MSPs better sell and market their offerings to customers.

Kaseya Boosts Partner Support

9/17/2007 Pedro Pereira, eWeek Channel Insider

The managed services vendor is launching a three-pronged initiative to help partners better deliver remote services.

Kaseya Introduces New Tools Support Resources For MSPs

9/17/2007 Scott Campbell, ChannelWeb Network

Managed services platform vendor Kaseya is introducing new tools this week to help MSPs better sell and market their offerings to customers.

Kaseya launches program to help managed services providers

9/17/2007 Colin Steele, Channel Marker

Automation software vendor Kaseya is offering a new program to help its channel partners provide managed services.

Kaseya Reacts to Dell’s MSP Move

7/30/2007 The VAR Guy, TechIQ

Kaseya, the managed services platform provider, has some strong opinions about Dell’s decision to enter the MSP market by purchasing Silverback Technologies.

Kaseya ups managed services with desktop migration

7/12/2007 Rob Irwin, ARNnet Australia

Automation software provider, Kaseya, has picked up US-based software vendor, Versora, best known for its desktop migration software.

Kaseya launches Technology Alliance program

7/8/2007 Patricia Pickett, eChannel Line

Kaseya Inc. said its recently launched technology alliance program will help improve customer service and support by fostering integration between its own products and those from other vendors currently serving its managed service provider (MSP) partners.

Tigerpaw CRM and Kaseya

7/5/2007 David Sims, TMCnet

Tigerpaw Software, a vendor of IT business management software, has announced it has entered into a technology alliance with Kaseya, a vendor of Managed Service Automation software for IT providers.

MSP: What Does The 'M' Stand For?

7/5/2007 Alan Davis, Bios Magazine UK

MSPs want to be able to scale their business without adding lots of resources, as all businesses do.

Kaseya Supports Plug-Ins for Third-Party Vendors

6/29/2007 Jessica Davis, eWeek

MSP platform provider Kaseya has launched a technology alliance program to create better integration between its own technology and that of other vendors its partners may use.

Tigerpaw Software Teams with Kaseya

6/29/2007 CRM Today

Tigerpaw Software Teams with Kaseya for Integrated, Robust Systems Management Solution for Managed Services Providers. Alliance aimed at enriching platform for delivery of IT managed services.

Vendors form managed services alliance

6/28/2007 Colin Steele, Channel Market

MSP software vendor Kaseya this week released version 4.8 of its Managed Solution Provider Edition platform.

Facing the Telco Threat

6/25/2007 Lynn Haber, eWeek

As land-line telephone revenue flattens, the expanding managed services market has caught the eye of phone companies seeking new sources of income.

Kaseya Acquires Desktop-Migration Technology

6/22/2007 Pedro Pereira, eWeekWith

With an eye on rounding out its technology's functionality, managed services platform vendor Kaseya disclosed late on June 21 that it has bought a desktop migration software developer.

Kaseya Releases Managed Security Module

6/11/2007 The Var Guy, TechIQ

The market for secure managed services is filling up quickly. The latest entrant is Kaseya, with plenty of new rivals surfacing soon.

Kaseya Releases Managed Security Module

6/5/2007 Damon Poeter, CRN

MSP software vendor Kaseya this week released version 4.8 of its Managed Solution Provider Edition platform.

Kaseya Adds Endpoint Security Platform Upgrades

6/5/2007 Jessica Davis, eWeek

Kaseya unveiled an upgrade to its managed services platform that includes advances in back-up, disaster recovery and remote control and the addition of an endpoint security module.

MSPs Team Up For 24x7 Support

5/28/2007 Damon Poeter, CRN

A big pain point for MSPs is providing round-the-clock support to customers.

Automated Network-monitoring Tools Liberate IT Staff

5/21/2007 Jeff Kaplan, Computerworld New Zealand

Taking management software into the SaaS age is reducing workloads, vendors claim.

Kaseya’s bootcamps for resellers

5/14/2007 Staff Writers, CRN Australia

Resellers to be trained up to set-up managed services practice.

Automated network-management tools to the rescue

5/8/2007 Jeff Kaplan, NetworkWorld

One of the fundamental challenges facing network professionals is balancing ongoing responsibilities with reacting to daily events.

Mastering the Mysteries of Managed Services

4/27/2007 Michael Vizard, eWeek

With major Managed Services hosted separately by CompTIA and the Managed Services Provider Alliance on tap for May, you can expect to hear a lot of the grousing from solution providers about the lack of profitability they are seeing when they first move their business towards a managed services model.

One VAR’s Story: Mastering Managed Services

4/18/2007 Joe Panettieri , TechIQ

You’ve heard the hype about managed services. The VAR Guy wanted a reality check. So he dialed Corporate Network Services Inc., a solutions provider that recently embraced managed services as part of an ambitious business transformation that most VARs have yet to begin.

MSP And PSA Tools: Who Plays Well Together?

4/18/2007 Damon Poeter, CRN

It's the MSP version of a Grand Unified Theory -- a single, elegant platform that combines professional services automation (PSA) with a network management solution.

MSP Minded? What You Must Know About Remote Monitoring & Management

4/16/2007 David Raikow, CMP Channel

Remote monitoring and management platforms let VARs venture into MSP territory, but they're not for the faint of heart.

Tidal Waves - Three Paths To Managed Services

4/11/2007 Lawrence Walsh, eWeek

The two biggest drivers for solution providers to offer managed services are revenue consistency and extracting more revenue from existing customers, according to a poll conducted by VARBusiness and the CMP Channel Group's NetSeminars unit.

Cisco Preps Managed Services Play

4/4/2007 Pedro Pereira, eWeek

Cisco Systems is testing a managed services program that will designate participating partners as Cisco-approved MSPs.

Big Vendors Eye Managed Services Acquisitions

4/3/2007 Pedro Pereira, eWeek

Vendors of large, complex network management systems are watching the managed services market with a hungry eye, and it's only a matter of time before one of them makes an acquisition, according to Kaseya International CEO Gerald Blackie.

Kaseya Reveals Two-Year Road Map

4/2/2007 Pedro Pereira, eWeek

Kaseya International is planning a multitude of improvements and added functions for this year and next as the managed services vendor vies to become the platform of choice for MSPs (managed services providers).

Kaseya Partners Prepare For First User Conference

3/21/2007 Damon Poeter, CRN

MSP platform vendor Kaseya will hold its first user conference early next month. And it's not a moment too soon for Chad Gniffke.

Cisco VARs: Double Down on Kaseya

3/21/2007 Joe Panettieri, TechIQ

If you’re a Cisco VAR moving into managed services, it might be wise to arrive a little early for the Cisco Partner Summit 2007 (April 3-6, Las Vegas). That’s because Vegas will also host the first Kaseya User Conference on April 2-3.

TecLink SecureMyCompany Partner on MSP Support

2/9/2007 Dan Neel, CRN

MSP help-desk support vendor TecLink has partnered with startup MSP tool maker SecureMyCompany to deliver outsourced support services.

Kaseya Upgrades MSP Platform

1/31/2007 Dan Neel, CRN

MSP platform vendor Kaseya has added some new tricks to its IT Managed Service Automation software. Introduced this week, version 4.7 of Kaseya's IT Management Framework now offers a mobile feature that automatically pushes out trouble tickets to mobile devices, where they can be processed and updated.

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Kaseya in the News

Recent articles and coverage of Kaseyaand our products and services for ITsystems management.

Kaseya in the News

Kaseya CEO: Software Subscription Model is Working

4/30/2013 Charlene O. Hanlan, MSPmentor

Symantec, Kaseya Plug-Ins Renew SMB Effort

4/29/2013 Stefanie Hoffman, Channelnomics

Kaseya Launches Free Cloud Tools

4/11/2013 Scott Bekker, Redmond Channel Partner

Kaseya Pursues Modular Approach to ITSM in the Cloud

4/11/2013 Michael Vizard, IT Business Edge

Kaseya Launches Cloud-Based Management Tools in Free and License Versions

4/9/2013 Jessica Davis, MSPmentor

Kaseya Offers SaaS IT Tools On A La Carte Basis

4/9/2013 Ken Presti, CRN

Kaseya Bolsters IT Management, Revs Channel

4/9/2013 Stefanie Hoffman, Channelnomics

Kaseya Completes Shift to Subscription Software Pricing

3/11/2013 Joe Panettieri, MSPmentor

ESET now integrated with Kaseya

3/5/2013 The Channel, Techday

UPDATED: Company gadgets…if it moves, TAX IT

3/4/2013 The Channel, Techday

SaaS enables full network monitoring from 1 to 25,000 seats per server

2/5/2013 Dave Chappelle, Securebuzz.ca

SaaS enables full network monitoring from 1 to 25,000 seats per server

2/5/2013 vCloud Team, VMWare Blog

5 Ways to Provide Great Social Customer Service

2/4/2013 Rob Howard, Business 2 Community

Kaseya K2 ITSM Upgrade To Extend Addressible Market

1/21/2013 Steve Wexler, IT Trends & Analysis

Kaseya K2 ITSM Upgrade To Extend Addressible Market

1/16/2013 Steve Wexler, IT Trends & Analysis

Kaseya K2 ITSM Upgrade To Extend Addressible Market

1/15/2013 Michael Vizard, IT Business Edge

Kaseya releases new management platform

1/14/2013 CDN Staff, IT Trends & Analysis

Kaseya Prepares 3 SaaS Tools for MSPs

1/14/2013 Joe Panettieri, MSPmentor

Kaseya 6.3 Extends to Windows 8, Apple iOS 6 And More

1/14/2013 Joe Panettieri, MSP Mentor

Kaseya Rolls Out New Policy Management, Reporting Capabilities

1/14/2013 Ken Presti, CRN

Kaseya Rolls Out New Policy Management, Reporting Capabilities

1/14/2013 Ken Presti, CRN

Kaseya unveils disaster recovery product with Storagecraft

10/17/2012 Nermin Bajric, ARN

Kaseya Launches System Backup, Restore Solution

10/17/2012 Scott Campbell, CRN

The 25 Hottest Tech Releases In July

7/27/2012 CRN

Kaseya Releases Expansion to Cloud-Based IT Systems Admin Solutions

7/16/2012 Heather C, SMB Nation

Kaseya Foundation Fills Entry-Level Cloud Price Niche

7/16/2012 Jessica Davis, MSPmentor

Kaseya Provides ‘Foundation’ for IT Pros

7/16/2012 Dave Courbanou, Channelnomics

Automated Managed Services: A Work In Progress

5/10/2012 Amit Singh and Ramdas S, CRN

Kaseya Introduces Industry Experts Service for MSP Partners

4/3/2012 Jessica Davis, MSPmentor

Stratford’s Solution to IT Systems Management

2/10/2012 Steve Ridout, IT in Canada

Gartner Magic Quadrant & Client Management Tools: Worth A Look?

2/8/2012 Joe Panettieri, MSPmentor

Partner Guide to Mobile Device Management

2/1/2012 Scott Bekker, Redmond Channel Partner

IT automation versus desktop virtualisation

10/12/2011 Koby Amedume, Channelweb.co.uk

Education’s Guide to Mobile Devices: Everything You Need to Know About Mobile Tech and Your Schools

9/8/2011 eSchool News

Kaseya offers mobile management for iOS and Android devices

9/6/2011 Daniel Robinson, V3.co.uk

Kaseya Unveils Integrated, Automated Mobile Device Management

8/16/2011 Steve Wexler, Network Computing

Kaseya to launch management app for iOS, Android devices

8/15/2011 Rafael Ruffolo, IT World Canada

Recent articles and coverage of Kaseya
and our products and services for IT
systems management.