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Kaseya Webinars

Valuable online events and webcasts

Webinars

Just For MSPs - How To Create an Effective Marketing Plan that Delivers Results

Wednesday, February 22, 2012 11:00 AM - 12:00 PM PST

In this 60 minute webinar, IT marketing veteran Robin Robins will show you how to create an effective MSP marketing plan. New MSP marketing tips you'll learn: How to start your marketing plan if you've never created one before What is the single most important question you need to answer about your business What are the critical numbers and percentages you'll need to know How to draft a marketing budget and what – and where – to spend How, when and what to look for when hiring a marketing manager How to use blended media to attract more clients (including web, social media, e-mail, direct mail, telemarketing and more) What are the secrets to IMPLEMENTATION – and keeping your campaigns on track

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Work Smarter (Not Harder): Tour a Day in the Life of an Education IT Pro

Thursday, January 26, 2012

Learn how Chuck Jones, Chief of Technology at Jackson-Madison County School System, provides IT services and support to a growing teacher and student population in his school district while remaining budget sensitive. Follow a day in the life of Chuck as he walks you through his central Web-based management console to remotely manage thousands of distributed systems live. Chuck will also team up with Jeff Keyes from Kaseya to answer your questions throughout the event. You will learn how to: Manage thousands of distributed systems with a limited staff Implement patching policies and deploy applications remotely Utilize an effective inventory system for workstations, servers and mobile devices Minimize downtime so students can learn and teachers can teach

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From Contact to Contract: Top 5 MSP Sales Practices to Win More Customers

Tuesday, January 24, 2012

In this 60 minute webinar, MSP sales expert Mark Woldman will discuss 5 sales best practices to increase the size of your sales pipeline. New MSP sales tips you'll learn: Designing – how to create an effective process that moves deals through your pipeline faster and more often Messaging – how to create compelling, unique messages that get prospects to engage with you Prospecting – how to prospect like a pro and open doors like never before Qualifying – how to identify your best deals (and avoid wasting time on deals that will never close) Closing – how to set up “the close” in your very first meeting Who Should Attend: MSP Owners, MSP Sales Executives, MSP Sales Managers, MSP Sales Representatives, MSP Operations Professionals

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Your First MDM Sales Pitch

Wednesday, January 11, 2012

Now that the holidays are over, you’ll probably see your customers' employees bringing thousands of new iPads, iPhones and Android devices to work. Get control of the situation. And drive profit along the way. During this Channel Expert Hour webcast, hear directly from HTG Peer Groups and Kaseya — as they describe exactly how to sell Mobile Device Management during your first sales call of 2012.

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A Day in the Life of a Successful MSP

Tuesday, December 06, 2011

oin this webinar to hear top MSP, Dan Tomaszewski, Owner/President of Computer House Calls, tell you how he uses Kaseya and Autotask to deliver world-class services while continually increasing his monthly recurring revenue stream. You'll learn: (1) How Computer House Calls transitioned their business from a Break-Fix to a Managed Service delivery model. (2) Critical steps to implement in your business that save the most time and effort for MSPs. (3) The most important services to offer your customers, along with the most efficient and profitable way to deliver them. Instead of listening to a bunch of marketing fluff, you'll hear from this true MSP discuss the best tools, features and technical functions his company uses to deliver efficient, profitable IT services to customers.

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PC Lifecycle Management Made Easy (12/5)

Monday, December 05, 2011

Attend this webinar to learn about: Imaging and Deployment - Capture complete computer system images into image repositories. Manage and deploy those images to targeted machines. Kaseya Online Backup - Online Backup allows organizations to conduct remote folder- and file- level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time.

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PC Lifecycle Management Made Easy (11/28)

Monday, November 28, 2011

Attend this webinar to learn about: Imaging and Deployment - Capture complete computer system images into image repositories. Manage and deploy those images to targeted machines. Kaseya Online Backup - Online Backup allows organizations to conduct remote folder- and file- level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time.

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Secure IT Systems Made Easy

Monday, November 21, 2011

Attend this webinar and learn about: Kaseya Antivirus - Kaseya Antivirus for Windows Workstations provides complete protection on networks and beyond from potentially dangerous programs and network attacks. Kaseya Antimalware - Kaseya Antimalware utilizes technologies that are designed to quickly detect, destroy, and prevent malware while leveraging the automation capabilities of the Kaseya framework. Kaseya Patch Management - Through Kaseya's Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates. And MUCH more!

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How I Converted Operational ITSM into a Strategic Capability - A Financial Services Case Study

Thursday, November 17, 2011

Do you feel like a business partner or just an internal IT service provider? Do you struggle to make your voice heard in larger organizational decisions? Technology for smaller organizations tends to be squarely focused on operations and support, which can sideline IT’s bigger goals and a broader strategic role in favor of "just keeping the lights on." To make matters worse, most end-users only ever get to see the "bad side" of operational IT, such as when "something’s broken" or "too slow." Attend and learn how to improve the quality of the end-user experience while reducing operational cost, and also leverage real-time data from support and service operations to communicate the value of IT's measurable impact, all which will help you strike the ideal balance between visible value…….and invisible support.

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A Better Way to Manage Education IT Systems: A K12 School ITSM Case Study

Tuesday, November 15, 2011

Schools and districts face unique IT systems management challenges. In these times of tight budgets, they also often require a very lean operating environment. The goal is to optimize school IT infrastructure management in order to save time and money. The question is how. In this Webinar you’ll learn how the Santa Clara Unified School District in California - a district with a 14,000 student network with 7,500 IT assets spread across 24 schools - transformed its IT management.

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Mobile Device Management Made Easy (11/14)

Monday, November 14, 2011

Attend this webinar to learn how Kaseya Mobile Device Management provides you the power to have visibility across the entire network, including mobile devices! Want to learn more about KMDM? Visit us at: http://www.kaseya.com/features/mobile-device-management.aspx

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Top 5 Sales Tips to Drive Demand + Win More Customers

Wednesday, November 09, 2011

Marketing alone won't get the job done! To be successful you can't solicit leads, you must generate demand! Join this webcast to learn the important difference between marketing and demand generation. Discover the skills, tools, and techniques necessary to consistently generate demand for your services. Mark Woldman, Renowned MSP Sales Strategist, will show you the tools and techniques you must put into practice to attract more customers. Anyone can close business but, if you can't open, you can't close! You'll Learn: (1) Proven methods for "opening" new opportunities. (2) How to eliminate the most common objections you are sure to get when prospecting. (3) How to create a solution that will be seen as "a perfect fit" by your prospects. (4) How to use compelling sales materials to spark interest and create demand for your solutions and services. (5) Proven tactics for creating sales letters that generate results.

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Making Operational IT Strategic

Tuesday, November 08, 2011

Join us - Anthony Juliano CTO at Landmark Ventures and Jeff Keyes Director of Product Marketing at Kaseya - for a discussion on how to change this equation and gain strategic influence by making “Operational IT” into a “Strategic” project.

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Learn How to Generate More Sales, New Customers, and Make More Money - It's Easier Than You Think!

Wednesday, November 02, 2011

Join IT Marketing Guru, Robin Robins, for this free webinar where she will share with you how to finally generate more sales and new customers on demand and how to make money easier than you've ever done before! There is no "easy button" to success and those looking for a quick fix or lazy way to make a lot of money will not find it here. What you will hear from Robin is the unvarnished truth about what you need to do to set up a powerful client-attraction sales process that will feed you high-end, profitable new clients for LIFE. Robin has 10+ years of experience in developing effective sales and marketing systems for IT businesses, and she'll share her proven secrets with you! Attend this 1 hour presentation to discover: (1) The single biggest secret to IT sales success that practically NO one truly understands or practices. (2) Why what you sell doesn't matter as much as you think (cloud, managed services or break fix services) – and what really DOES matter that most IT pros ignore in the sales process. (3) The 5 dumbest things IT businesses do to sabotage their sales efforts (truly poor sales practices revealed and solved). (4) How to get your marketing to do most of the heavy lifting (this is ideal for introverts or those who hate networking, cold calling and prospecting, like Robin does).

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Mobile Device Management Made Easy (10/31)

Monday, October 31, 2011

Attend this webinar to learn how Kaseya Mobile Device Management provides you the power to have visibility across the entire network, including mobile devices! Want to learn more about KMDM? Visit us at: http://www.kaseya.com/features/mobile-device-management.aspx

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Learn How to Double or Triple the Industry Average for MSP Profit Margins

Wednesday, October 26, 2011

Join MSP legend, Gary Pica, to find out how to boost your 2011 profits - NOW! 20%, 25%, 30% and even 35%...Do these net profit percentages seem out of reach? Gary Pica, President of TruMethods, will take the mystery out of driving MSP profit margins. During this session you will learn: (1) What factors drive profit margins, (2) Key "smart numbers" to guide you, (3) Three steps to higher margins, (4) Keys of integrating cloud services for higher profits, (5) One number that will change your business!

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Supporting Mobile Productivity With A Limited IT Budget

Tuesday, October 25, 2011

Join us and hear from Kaseya mobile IT management experts as we discuss core strategies for supporting the mobile revolution on a shoestring budget, and offer tangible best practices from Kaseya's new software suite that will pave the way for mobile productivity within your organization (making top-level and strategic mobile decisions, maximizing the existing app landscape, securing the mobile data stream, and responding to end-user requests).

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Strategically Market and Sell Your Managed Services!

Thursday, September 29, 2011

Do you struggle with marketing, differentiating or selling the benefits of your Managed Services practice to new and existing clients? Then reserve your place now for the 3rd and final part of our "Kaseya Summer Sessions" Series, an information packed webcast featuring Managed Services expert Erick Simpson, who is a recognized IT and Managed Services Author, Speaker, and Trainer.

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How Offering Mobile Device Management will Dramatically Impact your IT Service Business

Thursday, September 22, 2011

Users and data are moving to mobile devices. So should your Managed Service Delivery! Join Steve Brasen, EMA Managing Research Director, and Gerald Beaulieu Director of Product Marketing for Kaseya, for an in depth look at the mobile device market and the management challenges and best practices. You’ll also hear from Jacob Braun, President and COO of Waka Digital, on how he’s using Kaseya Mobile Device Management in his business. He'll explain how he anticipates improving efficiencies while dramatically increasing service levels for his customers and profits to his bottom line! Attend this FREE one hour presentation to hear about: (1) The most recent EMA research data on a variety of mobile management trends that will impact your business. (2) How a top MSP is leveraging Mobile Device Management today and what impact he predicts it can have to an MSP’s bottom line. (3) Features of the Kaseya Mobile Device Management Module including: Audit and Inventory, over the air configuration, device tracking, locking and wiping, and Email provisioning

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Supporting Mobile Initiatives Without Increasing Budget

Tuesday, September 20, 2011

For IT organizations it sounds like an increase in new, complex, and even more end-user support interactions – and of course, doing it all without any increase in staff resources to accommodate. Join us as we discuss strategic and tactical best practices for supporting the influx of end-user mobility devices like laptops, tablets, and smart phones without having to increase operating budgets.

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A New Way to Protect Your Servers and Workstations From Cybercriminals and Hackers

Wednesday, September 14, 2011

The common practice of threat management at the network's edge is no longer enough. Vulnerabilities still persist. Join IT systems protection experts, Jeff Keyes and Jeff Keller for a discussion surrounding the most exposed threat surface faced by today's IT professionals – the endpoint – and learn how to take back the endpoint from the hands of attackers and cybercriminals.

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Pragmatic Mobile Management: Best Practices for Enabling a Mobile Workforce

Thursday, September 08, 2011

Mobile devices, such as smart phones and tablets, are seeing unprecedented adoption as resources for enabling workforce mobility. Join Steve Brasen, EMA Managing Research Director, and Jeff Keyes, director of product marketing for Kaseya, for an insightful look at mobile management issues and best practices. Included in this one hour presentation will be discussion points supplemented by primary research data on a variety of mobile management topics.

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How Mobile Device Management will Dramatically Impact your Business (4PM PDT)

Wednesday, August 31, 2011

Be one of the very first IT professionals to see the highly anticipated Kaseya Mobile Device Management solution in action. Join Kaseya's Mike Sheffey, VP of Product Management, and Gerald Beaulieu, Director of Product Marketing, as they share details of Kaseya Mobile Device Management, and how it can dramatically impact your IT management policies.

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How Mobile Device Management will Dramatically Impact your Business (10AM PDT)

Wednesday, August 31, 2011

Be one of the very first IT professionals to see the highly anticipated Kaseya Mobile Device Management solution in action. Join Kaseya's Mike Sheffey, VP of Product Management, and Gerald Beaulieu, Director of Product Marketing, as they share details of Kaseya Mobile Device Management, and how it can dramatically impact your IT management policies.

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Better Outcomes in Healthcare IT | Key Lessons from an IT Leader

Tuesday, August 30, 2011

With healthcare legislation (such as PPACA) seemingly on the move every day, healthcare IT professionals are under constant pressure to measure and demonstrate ROI and prove the impact their IT has on patient outcomes - not to mention business outcomes. Join us on August 30 for our latest Customer Spotlight Web seminar and hear from one of Kaseya's customers: one of the country's largest allergy practices, the Allergy Asthma & Sinus Center.

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Top 10 Strategies: Making Operational IT Strategic

Thursday, August 25, 2011

Join us for this webinar as we discuss how to gain strategic influence by making “Operational IT” into a “Strategic” project that elevates core metrics and ties them to the equivalent “business” functions as a foundation for getting a seat at the table. Key to this strategy will be making preventative measures and operational functions more visible to the organization, while proactively minimizing and eliminating the visibility of problems before and as they occur.

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Pricing Managed Services for Maximum Profits!

Thursday, August 25, 2011

Learn Proven Pricing Strategies for Managed Services that Maximize Profits! Do you want to learn a successful pricing strategy for your Managed Services that will dramatically increase your businesses profits? Then reserve your place now for the 2nd of the 3 part “Kaseya Summer Sessions,” an information packed webcast featuring Managed Services expert Erick Simpson, who is a recognized IT and Managed Services Author, Speaker, and Trainer.

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6 Proven Sales & Marketing Tips for MSPs

Wednesday, August 17, 2011

Increase sales and gain more customers NOW with these 6 sales & marketing secrets. Attend this webcast to get the "MSP Sales & Marketing Roadmap" that will help you gain new customers immediately! Mark Woldman, President of MSP Sales Pros, will give you the tools, training and guidance you need to create a clear, easy to follow plan that will have you selling more services faster than ever before.

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My Bank Is Ready for the New IT Paradigm - A Regional Bank Case Study

Tuesday, August 02, 2011

In an environment constantly faced with high pressure demands – such as competition and regulation – banks and financial institutions must respond by creating and managing dynamic information on their network. Join us for our latest Customer Spotlight webinar as hear from one of our customers, People’s Bank & Trust, a $200M regional bank in Kansas with IT assets spread across 10 locations. Based on firsthand experience, learn how they use automated IT systems management to have a leg-up in navigating their bank’s technology, security and operations while identifying upcoming opportunities to address the market challenges.

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Learn MSP expert Erick Simpson’s secrets to starting a successful Managed Service business model!

Wednesday, July 27, 2011

Do you want to learn how to successfully get started with Managed Services and generate a significant increase in sales for your Managed Services in 2011 and beyond? Then reserve your place now for the 1st of the 3 part “Kaseya Summer Sessions,” an information packed webcast featuring Managed Services expert Erick Simpson, who is a recognized IT and Managed Services Author, Speaker, and Trainer.

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The Mid-Sized IT Support Challenge of Mobility (BYOPC, Work-from-Home, Mobile Computing) - and How To Solve It!

Tuesday, July 26, 2011

Delivering IT services and support for a medium-sized businesses is a constant challenge for CIOs, CTOs, and IT Managers because there’s an inherent struggle of conflicting priorities. Ultimately, the goal is to grow the business by making strategic investments in people and technology, but there are cost constraints that challenge Technology Leaders to be ‘creative with budgets’ and ‘do more with less.’ As a result, most MBs are looking at a variety of end-user compute programs that will turn CapEx to OpEx. Join us as we discuss the unique challenges facing Mid-Sized IT Organizations and tangible best practices for overcoming these conflicts while supporting the desires and requirements of end-users and other leaders within the organization.

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Bring Your Own Device: More Tools, Less Money, Better Security

Thursday, July 21, 2011

This webinar will provide information on how districts are managing student and staff devices on their networks, how they are providing cost effective support, and how they make sure that all of their systems are secure both on and off site.

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Learn How to Better Protect Your Customers Against Today's Cybercriminals and Hackers

Wednesday, July 20, 2011

The common practice of threat management at the network's edge is no longer enough. Join IT systems protection experts, Jeff Keyes and Jeff Keller, product marketing managers at Kaseya, for a discussion surrounding the most exposed threat surface faced by today's IT professionals – the endpoint. It's time to take back the endpoint from the hands of attackers and cybercriminals.

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When Technology IS the Business, Effective IT Management is Critical

Tuesday, July 19, 2011

In financial services, an industry focused on data and financial analysis, technology is as much a part of the business as the traders, portfolio managers and risk managers who develop financial products. Without the ability to run an integrated and cost effective IT organization, CIOs risk not being able to respond to business goals and provide technology support to the portions of the enterprise that drive business. In this InformationWeek Financial Services webcast, hear how firms are finding better ways to manage information technology across the enterprise and hear how one bank has improved its own IT management capabilities.

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How to Attract and Close More Cloud Computing Clients - NOW

Thursday, July 07, 2011

The Cloud is everywhere and your clients are getting bombarded with ads and TV commercials daily. It’s no longer a matter of IF they will move to the Cloud, but WHEN. During this session, IT Marketing Guru Robin Robins will share how to position your business to profitably convert existing clients to Cloud Computing Services and how to attract and close more new contracts. You'll discover (1) Where the opportunities are to sell cloud computing solutions now and in 5 years, (2) The common characteristics that all cloud “sweet spot” clients share and how to attract them, (3) Hot target markets for cloud computing and which ones you should avoid, (4) How to avoid wasting thousands of dollars, and your precious time, on marketing campaigns that don’t work. Robin will reveal the exact mistakes MSPs make over and over again in their marketing that guarantees a big, fat "$0" return - and what you SHOULD be doing instead, (5) How to demonstrate VALUE for cloud computing.

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The only automated and complete IT Systems Management solution built exclusively for IT Service Providers is here!

Wednesday, June 29, 2011

Come learn how the NEW Kaseya Managed Service Automation (MSA) Bundle will help you take your IT Service business to the next level. The MSA Bundle was designed and built by compiling best practices from thousands of IT Service Providers just like you along with the automation power of the Kaseya IT Systems Management Platform. Join Kaseya’s Director of Product Marketing, Gerald Beaulieu, and Senior Product Specialist, Jason Dettbarn, as they illustrate the key benefits of this exciting new solution from Kaseya and see firsthand how it can transform your service delivery business into an automated money making machine!

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How to Support Mobile Learning Initiatives Without Increasing Your Operating Budget

Thursday, June 23, 2011

For IT organizations in education, it sounds like an increase in new, complex, and even more end-user support interactions – and of course, doing it all without any increase in staff resources to accommodate. Join us as we discuss strategic and tactical best practices for supporting the influx of end-user mobility devices like laptops, tablets, and smartphones without having to increase operating budgets.

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The only automated and complete IT Systems Management solution built exclusively for IT Service Providers is here!

Thursday, June 09, 2011

Come learn how the NEW Kaseya Managed Service Automation (MSA) Bundle will help you take your IT Service business to the next level. The MSA Bundle was designed and built by compiling best practices from thousands of IT Service Providers just like you along with the automation power of the Kaseya IT Systems Management Platform. Join Kaseya’s Director of Product Marketing, Gerald Beaulieu, and Senior Product Specialist, Jason Dettbarn, as they illustrate the key benefits of this exciting new solution from Kaseya and see firsthand how it can transform your service delivery business into an automated money making machine!

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Making Operational IT Strategic: Special Edition for Education CIOs

Thursday, May 26, 2011

Join us for this webinar as we discuss how to gain strategic influence by making “Operational IT” into a “Strategic” project that elevates core metrics and ties them to the equivalent “business” functions as a foundation for getting a seat at the table. Key to this strategy will be making preventative measures and operational functions more visible to the organization, while proactively minimizing and eliminating the visibility of problems before and as they occur.

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Is every healthcare IT department patching as effectively as they can be?

Wednesday, May 11, 2011

In this FREE webinar, participants will learn 4 best practices – and one bonus item – for effective patch management, including Discovering and assessing the environment to be patched; Identifying and testing new patches; Evaluating and planning for the patch deployment; Deploying the patches and remediating the exceptions; and the BONUS: Effectively automating patch management.

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How to Immediately Gain New Customers with the MSP Sales & Marketing Roadmap

Wednesday, May 11, 2011

Attend this webcast to get the "MSP Sales & Marketing Roadmap" that will help you gain new customers immediately! Mark Woldman, President of MSP Sales Pros, will give you the tools, training and guidance you need to create a roadmap that will have you selling more services faster than ever before.

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Safeguard Technology to Advance Student Achievement

Thursday, May 05, 2011

View this webinar and hear IT professionals discuss the challenges, the solutions, and the results from Chuck Jones, an IT leader just like you who has automated patch management tasks, developed solid business processes and implemented best practices to help him actually do more - with less.

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Patch Management: 4 Best Practices and More for Today’s Banking IT Leaders

Wednesday, April 27, 2011

In our work with thousands of customers worldwide, we share best practice tips and discuss how a comprehensive patch management strategy requires the successful and seamless execution of disparate functions. Effective strategy should employ best practices and address patch planning through implementation, as well as ongoing operations in order to ease the impact of change.

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4 Best Practices for Patch Management for Education IT Professionals

Wednesday, April 20, 2011

Every education IT leader knows about patch management. But is every education IT department patching as effectively as they can be? Or need to be? In this webinar attendees will learn how to discover and assess the environment to be patched; Identify and test new patches; evaluate and plan for the patch deployment; and deploy the patches and remediate the exceptions.

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3 Paradoxes of Educational IT Support (And How To Solve Them)

Tuesday, April 19, 2011

Delivering IT services and support for K-12 schools can be a constant challenge as CIOs struggle with conflicting priorities. Join us as we discuss these and other unique challenges facing the K-12 sector. We’ll offer insight into remediating IT conflicts – moving IT away from the under served, underfunded status quo – and discuss best practices for CIOs to gain strategic influence.

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The Top 5 Proven Marketing Strategies of Profitable MSPs

Thursday, April 14, 2011

If you want to know the absolute BEST way to secure more high-profit, managed services contracts, don’t miss this free webinar. Marketing Guru Robin Robins will reveal what’s working right now for IT business owners to convert their clients to managed services, and to secure new contracts, quickly and easily.

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How can school district IT professionals do more with less?

Tuesday, March 22, 2011

Join us to discuss the challenges, the solutions, and the results from IT administrators just like you who have automated key IT tasks, developed solid business processes and implemented best practices to help them actually do more - with less - without leaving their desk!

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Managing Remote IT Systems from Your Office: 5 Tips for Healthcare IT Directors

Tuesday, February 15, 2011

Healthcare IT leaders today are charged with doing more with less. Without a travel budget. Join us on January 19th to discuss the challenges, the solutions, and the results from IT administrators just like you who have automated key IT tasks, developed solid business processes and implemented best practices to help them actually do more - with less - without leaving their desk.

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5 Strategies for Managing Remote Finance IT Systems from Your Office

Wednesday, February 02, 2011

No one knows better than financial services IT executives about the costs of IT systems downtime. IT automation is the key to delivering a proactive, results-based IT service model. At this free, one-hour webcast, moderated by Bank Systems & Technology and Insurance & Technology you will hear about the benefits of an integrated, automated approach to managing remote IT systems. Attendees will get an insiders' look at five steps proactive financial institutions can take to improve service delivery capabilities – resulting in increased productivity, consistent service levels, improved utilization of staff, expanded service capabilities and cost reduction:

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Managing Remote IT Systems from Your Office: 5 Tips for Education IT Directors

Wednesday, January 19, 2011

In this FREE webinar, participants will learn a new way to: • Protect endpoints on and off the network • Eliminate data loss and maintain data compliance • Patch and update applications • Install/distribute new software applications • Discover and inventory hardware/software assets

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Best Practices for Service Desk Implementation

Wednesday, December 08, 2010

Through a focused case study with Loren Gracer, Manager of Networks for Health Delivery, a premier Midwest health care organization, we’ll take a look how automating the service desk can achieve practical results effect transformative changes within any enterprise organization. We’ll look at some key pitfalls that organizations encounter in the quest for automating their service desk, and with technical expertise from Javier Esteve, Enterprise Services, Kaseya, we’ll discuss better strategies for workforce management, ticketing, increasing IT ROI while decreasing TCO and leveraging key metrics in order to constantly improve service delivery.

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Best Practices for Service Desk Implementation

Wednesday, December 08, 2010

Join us as we discuss best practices and strategies for a successful service desk implementation. Through a focused case study with Health Delivery Inc., we’ll take a look how automating the service desk can achieve practical results and effect transformative changes within any enterprise organization.

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ITIL Process Delivery: The Why and How

Tuesday, December 07, 2010

Have you been thinking about leveraging ITIL? Have you set it aside as “next year’s” initiative because you think it’s too complex, costly or you just don’t have the time? Join Kaseya for an insightful presentation on understanding the fundamentals of ITIL and how you can easily transform your IT operations with an automated, process driven solution based on ITIL standards.

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ITIL in the Field: University of Kentucky – Case Study

Tuesday, November 16, 2010

Join us as we speak with Greg Franseth, Director of Information Services, University of Kentucky about his work to put ITIL in action using Kaseya at a top academic institution. We’ll look at the details of the technologies as applicable in any Enterprise environment, challenges and opportunities for Corporate IT, and before-and-after analysis of the ITIL process with moderator Anthony Juliano, CTO, Landmark Ventures.

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Revolutionary Banking: Solutions to 10 Common Problems in Banking IT Systems Management

Thursday, October 28, 2010

In this free InformationWeek Financial Services webcast, participants will learn about: The 10 most common banking IT systems management problems Common misconceptions in banking IT systems management Best practices for managing highly distributed banking IT systems How IT automation technology can help you revolutionize your systems management

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ITIL Process Benefits and Costs: Is ITIL worth implementing?

Tuesday, October 19, 2010

In the current environment, CIOs are forced to ask: Does ITIL truly pay back in the long term, and is it even worth the effort when so much energy is necessarily being focused upon the here and now? Will trends toward automation make ITIL easier to execute in the future, and will there ever be a truly manageable means of implementation? View this webinar to learn more.

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Head Of The Class: Answers to 10 Common Education IT Systems Management Problems

Thursday, July 29, 2010

In this FREE webinar, participants will learn about: • The 10 most common education IT systems management pain points • Common education IT management misconceptions • Best practices for managing highly distributed education IT systems • How IT automation technology can help you relieve your systems management pain

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Finding Relief: Cures for 10 Common Healthcare IT Systems Management Pains

Tuesday, July 27, 2010

Today’s healthcare IT systems management doesn’t have to be thankless. Nor does it have to be painful or require tons of overtime. In this webinar, sponsored by HIMSS, gain valuable management insights from the IT Director at The Allergy Asthma & Sinus Center, hear his discussion of common IT systems management pain points, and learn how this leader found relief using IT automation technology.

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Ahhhhh... Get Relief from 10 Common IT Systems Management Pains

Tuesday, May 18, 2010

Whether it’s blocking a new software virus, managing the latest loss (or theft) of a company laptop, or simply dealing with rogue “IT hobbyists” and naïve bosses, people just don’t understand the expertise, time and patience required. In this panel webinar moderated by United Business Media Editor Dan Neel, gain valuable management insights from executives at People’s Bank & Trust and Gulf Coast Community Services Association, hear their discussion of common IT systems management pain points, and learn how these leaders found relief using IT automation technology.

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Are your IT systems distributed? Or convoluted?

Thursday, February 25, 2010

Join Kaseya and its special guest, Mary Johnston Turner, IDC Research Director for Enterprise Systems Management Software, to discuss opportunities for using integrated, automated IT management tools to improve operational efficiency while improving service levels. Ms. Turner will share recent IDC research findings on the benefits of IT management automation and integration.

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Simplifying School IT Support without Breaking the Bank

Thursday, February 04, 2010

Learn how to safeguard the digital resources of students and staff – both by protecting against intrusions that undermine the integrity, fidelity, and efficiency of the technology and digital content as well as by using the most cost-effective method possible to safeguard those digital resources.

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Horror Stories: Managing IT Across Multiple Locations

Tuesday, October 27, 2009

How one extra sharp IT manager eliminates daily agony, hassle and repetition

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Take the IT Challenge: Managing K-12 systems with small budgets and few resources

Wednesday, October 21, 2009

Learn how a Technology Director overcame the challenge of a small budget and few resources to manage multiple IT assets effectively

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Managing Healthcare IT: Is Your Environment As Healthy As It Can Be?

Tuesday, October 20, 2009

Join us for this Healthcare IT News sponsored webcast and discover how a Technology Director for a regional hospital diagnosed the causes of inefficient systems management and applied an effective cure.

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The End of Insanity: Manage school IT systems without going crazy

Tuesday, October 13, 2009

Discover how one brilliant IT manager avoids daily agony, hassle and repetition

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